In this article, you'll find frequently reported issues and their status to save you the trouble of reporting them. When applicable, we offer a workaround to help you get back to getting things done.
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Current issues
- ⚠️Platforms Affected: All
- 🛠️Status: Our developers are currently working on a solution
- Workaround: Add additional text above the ‘Forwarded message’ line in the email
- ⚠️Platforms Affected: All
- 🛠️Status: Due to technical limitations, it's not possible to forward an email with multiple attachments and have it turned into a task. To address this, we're planning a rewrite of the codebase related to this feature, which we hope to release before the end of Q4.
- ⚠️Platforms Affected: Android
- 🛠️Status: Our developers are awaiting a fix from Google
- ⚠️Platforms Affected: Wear OS
- 🛠️Status: This is a Gboard issue which needs to be fixed by Google
- Workaround: Switching to the default Samsung keyboard
Get in touch
If these steps didn't help, and you’re still not receiving Todoist notifications on your device, get in touch with us. Please provide any relevant information to help narrow down the cause. We - Summer, Keita, Stacey, or another one of our 14 teammates - look forward to lending a hand!
This article was last updated on: September 2, 2024